gtc99 Terms and Conditions

1.1 Agreement Details

These terms and conditions ("Terms") form a legally binding agreement between the gtc99 platform and its users. By accessing or using the gtc99 website, mobile version, or any related services, you are considered to have read, understood, and fully accepted these Terms.

If you disagree with any part of these Terms, please refrain from using the gtc99 platform.

1.2 Age Requirement

The gtc99 platform is intended solely for individuals aged 21 or older. By registering, you confirm that you are at least 21 years old. We may request documents for age verification at any time and reserve the right to suspend an account until verification is complete.

1.3 Applicable Law

The applicable law will govern the interpretation and enforcement of these Terms. Users bear full responsibility for complying with the laws of their own country.

2.1 Registration Process

To register with gtc99, you must provide accurate and complete information. Providing false information may result in account suspension or termination, and any pending rewards or winnings may be forfeited. Each user may open only one account.

2.2 One Person, One Account

Operating multiple accounts from the same person, family, household, or device is strictly prohibited. If multiple accounts are detected, all accounts will be closed and funds may be forfeited.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You are fully responsible for all activity on your account. If you believe unauthorized access to your account has occurred, contact our support team immediately.

2.4 Right to Close Accounts

gtc99 reserves the right to suspend or permanently close any account without notice in the following circumstances:

• In case of violation of these Terms
• If fraudulent or deceptive activity is detected
• In case of operating multiple accounts
• On suspicion of money laundering or illegal activity
• If age verification fails

3.1 Deposit Terms

The minimum deposit amount at gtc99 is ৳300. We accept the following payment methods: bKash, Nagad, Rocket, and bank transfer. You may only use payment methods registered in your own name.

Deposits from third-party accounts are strictly prohibited and such transactions will be rejected.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal processing is generally completed within 30 minutes to 3 hours. Withdrawals may be delayed until bonus wagering requirements are met.

3.3 KYC Verification

gtc99 follows a KYC (Know Your Customer) process to ensure security and compliance. We may request the following documents at any time:

• Copy of national ID card or passport
• Recent utility bill or bank statement
• Proof of ownership of the payment method

Withdrawals may be held until the verification process is complete.

3.4 Currency and Conversion

All transactions on gtc99 are conducted in Bangladeshi Taka (BDT / ৳). gtc99 is not responsible for any fees or differences arising from currency conversion.

4.1 Welcome Bonus

New users can receive up to a 150% bonus of ৳5,000 on their first deposit. This bonus is subject to a 20x wagering requirement, meaning you must wager 20 times the total bonus amount before the bonus funds become eligible for withdrawal.

4.2 General Bonus Terms

• Each user may receive a bonus only once.
• There is a fixed time limit for using a bonus — see the promo page for details.
• Withdrawals are subject to terms while a bonus is active.
• If bonus abuse or fraud is found, the bonus and related winnings will be forfeited.
• gtc99 reserves the right to modify or cancel any promotion.

4.3 VIP Program

gtc99 has three VIP tiers: Bronze, Silver, and Gold. The weekly cashback rate differs at each tier — up to 0.3% at Bronze, up to 0.5% at Silver, and up to 0.8% at Gold. Advancement to a higher tier depends on your activity and engagement on the platform.

gtc99's management decision is final in all matters relating to VIP benefits.

5.1 Fair Play Policy

gtc99 is committed to ensuring a fair and transparent gaming environment. All games are operated using certified Random Number Generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Using automated software, bots, or scripts
• Colluding with other users
• Using the platform for money laundering or illegal fund transfers
• Attempting to hack or gain unauthorized access to the game or payment systems
• Attempting to harass, threaten, or deceive other users

5.3 Technical Errors

If a technical error results in an incorrect award, gtc99 reserves the right to recover that amount from the account. If a game is cancelled due to an error, the user's bet will be refunded.

6.1 Use of Personal Information

Information provided during registration is used by gtc99 for identity verification, account management, payment processing, and customer support. We never sell your information to third parties. For more details, see our Privacy Policy.

6.2 Communications Consent

By registering, you consent to gtc99 sending promotional offers, important updates, and service-related messages through the contact details you provided. You may opt out of these communications at any time by contacting the support team.

6.3 SSL Security

gtc99 protects all your data and financial transactions through SSL encryption technology. However, complete security over the internet cannot be guaranteed; users are responsible for the security of their own devices.

7.1 Responsible Gaming Commitment

gtc99 believes that gambling is a form of entertainment, not a solution to financial problems. We encourage users to play responsibly. For detailed guidance, visit our Responsible Gaming page.

7.2 Setting Limits and Self-Exclusion

Users may request deposit limits, betting limits, or self-exclusion. Such requests can be made via 24/7 live chat or email. Once self-exclusion is activated, it cannot be reversed before the specified period ends.

7.3 Problem Gambling

If you or someone close to you is experiencing financial or emotional difficulties due to gambling, please seek help. We are fully committed to responsible gaming and our support team is always ready to assist.

8.1 Limitation of Liability

gtc99 accepts no liability for the following:

• Disruption to games or transactions due to internet disconnection or technical issues
• Delays or errors by third-party payment providers
• Security vulnerabilities in the user's own device or network
• Failure to achieve a specific goal or expected profit

8.2 Complaints Process

If you have a complaint, first try to resolve it through our 24/7 live chat. If it cannot be resolved via live chat, send a detailed complaint by email. gtc99 will review all valid complaints within a reasonable time.

8.3 Changes to Terms

gtc99 reserves the right to change these Terms at any time. A notice will be posted on the website for significant changes. Continued use of the site after changes will be considered acceptance of the new terms.

9.1 Support Channels

The gtc99 customer support team provides service in Bengali via live chat 24/7, seven days a week. You can also get in touch by email.

Email address: [email protected]

9.2 Language

All gtc99 customer support is conducted in Bengali (Bangladesh Standard Time / BST, UTC+6). The Terms are written in Bengali; even if translated into another language, the Bengali version will take legal precedence.